Gems issue

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Vinceathor
Posts: 1
Joined: Wed Feb 06, 2019 11:02 am

Gems issue

Post by Vinceathor »

So I bought gems (400 for 10 bucks) and it charged my card through the Google play APP but gives me a

Pendingintent: null

When I go back to click on it, I have the confirmation email saying it was charged... What do I do?
Stratego (dev)
Site Admin
Posts: 15741
Joined: Fri Apr 25, 2014 9:28 pm

Re: Gems issue

Post by Stratego (dev) »

if u have not received the gems, please email me in dev email so i can fix it 4 u.
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Puss_in_Boots
Posts: 3209
Joined: Fri Apr 21, 2017 1:23 am
Location: New Jersey

Re: Gems issue

Post by Puss_in_Boots »

I think you should type those steps in the button description, not everyone knows what to do after receiving that message.
OLÉ
Longshot
Posts: 3
Joined: Fri Apr 17, 2020 2:50 am

Re: Gems issue

Post by Longshot »

I just ran into the same issue but don't know how to contact you except through here. I even went to the team page and clicked on
Contact Stratego (dev)
But it didn't get me anywhere. Is there another portal? I'm new to this game so I'm still learning.
Stratego (dev)
Site Admin
Posts: 15741
Joined: Fri Apr 25, 2014 9:28 pm

Re: Gems issue

Post by Stratego (dev) »

hi! please email me here: zerotouchsystems at gmail dot com
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