Lost levels, gems and upgrades after uninstall

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mkmunnabhai9
Posts: 22
Joined: Thu Jun 17, 2021 8:00 am

Lost levels, gems and upgrades after uninstall

Post by mkmunnabhai9 »

I prefer to uninstall game frequently when i get bored from it and install it again when i want to play. So last time when i saw there is a synchronisation option i got insured that my progress will not be lost. But after installing again i saw that i lost 3 levels of progress, upgrades and gems. So i just want to know how my progress is saved for the account. I do want to uninstall it but i don't want to loose any progress. I have tried manual synchronisation also but it doesn't work.
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makazuwr32
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Joined: Tue Oct 17, 2017 9:29 am
Location: Moscow, Russia

Re: Lost levels, gems and upgrades after uninstall

Post by makazuwr32 »

Before uninstalling game go to your account and push the save account button.
It does not save automatically data onto cloud thus you need to save it manually this way from time to time.
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Put some numbers, compare to what other races have and so on...
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mkmunnabhai9
Posts: 22
Joined: Thu Jun 17, 2021 8:00 am

Re: Lost levels, gems and upgrades after uninstall

Post by mkmunnabhai9 »

Thanks for reply but when i lost the progress last time i already tried manual saving but again i lost the progress. Manual saving doesn't work as it should have.
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Badnorth
Posts: 4121
Joined: Mon Apr 20, 2020 2:22 pm

Re: Lost levels, gems and upgrades after uninstall

Post by Badnorth »

It works, maybe you've tried something else.

Go to Account and press Save account. That way your progress will be saved even if you delete the app. Though, your created map editor maps will be discarded.
For newcomers, click here for discord links. Hopefully they aren't expired.
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